Ecolines passenger tablet

EPT – software specially developed for ECOLINES bus network's tablets to entertain passengers whilst on move. Entertainment includes variety of media (movies, music), games, world wide web, as well as journey tracking map.

About the client

ECOLINES is a passenger transport provider with large route network, offering multiple journey routes between the Baltic States, Europe, Russia and other former CIS countries. Overall, network is providing journeys to 205 cities. ECOLINES is proud to be 20 years in a passenger transport service, becoming largest bus operator in Latvia and Baltic States. The company is constantly improving business conduct to offer more quality rides between local and international destinations.

The Problem

Journey usually takes several hours which is tedious process.

ECOLINES solution

ECOLINES is providing tablet PC for each passenger.

MS-IDI solution

MS-IDI developed software package called "Passenger Tablet Launcher" (EPL) with following modules: language of the interface, movies, music, audio books, world wide web, games, route, handbook and information.

The project development – process of extraordinary solutions

1The software was customized for tablet specification (operating features and capabilities limited by the variety of manufacturer settings) maintaining full functionality of the software;

2Current operating system detail upgrade; the project also introduced several improvements, for example, own maps system, since tablet was without GPS module;

3Use of the media during their interaction – modules are not overlapping, but starts and continues regardless of use from the previous module position;

4Each interactive media module is supplemented with certain settings, such as the cinema section (viewing language selection), music browser and broadcast of audio books, advertisements transmission diversity module (internal and custom ads);

5Innovative graphical design for the application.

Execution of the project

Using Agile methodology to ensure the transparency of the project, continuous development and efficiency evaluation.

There was 3 persons involved: Project Coordinator, mobile application developer and IT department representative from ECOLINES. The project involved a small number of employees what did prolong its progress, but in the product development stage it was likely to try and implement originally not scheduled functionality and evaluate the effectiveness of the operation of the software, as well as more time was dedicated for product testing.

PASSENGER TABLET LAUNCHER – DIVERSE MEDIA CONTENT SET

Electronic devices are designed for each passenger individually based on their tickets / seat number to provide for passengers variety leisure facilities during their journey, offering various media content, as well as commercial information.

The software package “Passenger Tablet Launcher” interactive modules:

THE PUBLIC PART

Information about bus route and time, EPL instructions for use, information about the weather.

THE ADMINISTRATIVE PART

Movies, music, audio books, world wide web, games, adverts.

ECOLINES participation in information technology development

There is created a basic application package that can be used as a base for ECOLINES partners in other countries; carriers can make themselves necessary changes in the application which are automatically saved; process does not change the functionality of the device;

Stability and security of the system which allows it to adapt following ECOLINES information technology development plans;

Comfortable and versatile tablet use in a vehicle.

IMPROVED QUALITY OF PASSENGER SERVICE – THE BASIS FOR DYNAMIC DEVELOPMENT OF THE COMPANY.