Ecolines Operators Workspace
ECOLINES Operators Workspace (OWS) is an interactive information system, designed to improve passenger carrier’s ECOLINES operators efficiency and customer service. The system allows to receive and organize data about trip and other related information (movements of the bus, stops, route, passenger list, tickets, etc.).
About the company
ECOLINES is the biggest passenger carrier in the Baltic States, providing bus rides to 21 countries and more than 200 cities across Eastern and Western Europe. The company is already running business in the passenger transport market for 20 years. During this time ECOLINES has proven ability to provide high-quality services and on regular bases enhances their efficiency, becoming one of the largest and most successful Latvian companies.
ECOLINES Operators Workspace – comprehensive information about the bus movements
The task of the project – develop company's internal system controllable and manageable by the ECOLINES operators. In OWS realization was used ELS (ECOLINES Loyalty System) functional architecture.
ECOLINES OWS basic functions:
• provide data about bus movements, stops, routes, passengers, tickets and other information, as well as perform their filtration;
• to represent geographic readings on interactive map (location of the bus, route, movement).
Implementation of the project
In the implementation of the project participated coordinator, programmer, designer and tester. The work was organized with Agile methodology.
In the work process was created list forms of the bus stops, passengers, agents, garages, journey and tickets details.
VERSATILITY OF INTERACTIVE MAP
ECOLINES OWS system was developed using Google Maps API tools and methods that lets display geographic information what makes possible to create personalized ECOLINES information environment.
Information environment contains detailed information about each bus movement and composition:
Information about every route is regularly coordinated and operator is aware of the bus location or driving situations such as delays, changes caused by traffic restrictions and other.
ECOLINES OWS provides access to diverse and voluminous data, therefore, it is for the filtering, processing, data exports in XLS format and insertion in a specific forms, so operator can work with the necessary information, such as specific data combinations.
These options allows to track the company's productivity, because the resulting data represents bus regularity and precision, thus it is possible successfully plan the future routes.